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Materials from Director of Nursing Conference
August 13-14, 2007


PowerPoint Files (PPT)

Being a Good DON

DON I Disney and You

DON II Coaching...

DON III Resigning from Fire Dept.

DON IV Death by Meeting

DON VI Hiring, Discipline, etc.

DON VII Mental Spa for the DON

DON VIII Yesterday... Culture Change

DON IX QI


Handouts (PDF)

Handout List

IIA Delegation Checklist

IIB Why Employees Don't Do...

IIC Handling Conflict

IID Listening

IIE Coaching Process

IIF Characteristics of an Effective Leader

IIG Individual Styles

II H Gen. Powell's Management Rules

V First Day Sum Tips

VIA Assertiveness Quotient

VIIIA CMS Culture Change

XI DAY2 Sum 'Expectations'

 

 

DON

 

 
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